Senior IT Support Engineer

Teamtel, based in Zaventem, is the full-service IT partner for Flemish SMEs with 10 to 100 employees. We provide quality IT support, cloud telephony, cybersecurity and Microsoft solutions. Our customers appreciate us for our proactive approach, strong customer service and excellent reputation (4.7/5 on Google). At Teamtel , we work together to make our customers successful and future-proof.

Who are we looking for?

Are you an experienced IT professional who not only solves problems, but prevents them? Do you want to work in
a high-performance IT team and help customers with smart, efficient IT solutions? At Teamtel
we are looking for a Senior IT Support Engineer who not only provides support, but also improves processes
and takes our team to the next level. Smooth and professional communication is
essential in this regard, both with customers and within the team.

This is a role for a true A-player - someone who thinks as well as acts.

Your role? 

- You solve complex 2nd- and 3rd-line ICT issues and provide structural solutions.
- You take ownership of technical challenges and continuously improve ICT processes.
- You mentor junior engineers and share your knowledge to grow the team.
- You work on ICT and telecom projects and build a scalable, robust infrastructure.
- You stay up-to-date with the latest technologies and obtain relevant certifications.
- You communicate proactively, smoothly and professionally with customers and colleagues for efficient
collaboration...

What you have in the house 

Experienced & solution-oriented - Minimum 10 years of experience in IT support and infrastructure.

- Technically strong - In-depth knowledge of Windows Server, Microsoft 365, networking,
firewalls, NAS, virtualization, security & telecommunications (3CX).
- Analytical & strategic - You see the bigger picture and know how IT moves a business forward.
- Mentor & leader - You help junior engineers grow and lift the team to the next level.
- Ownership & drive - You don't wait for problems, you prevent them.
- Communicative - You translate technical problems into clear solutions for customers.

What we offer 

- Challenging projects - Work with cutting-edge technology and strategic IT solutions.
- Training & certifications - Microsoft, Azure, Linux? You choose, we pay.
- Top compensation + company car - Your expertise is valued and well-rewarded.
- A team of A-players - Work with high-performers in a dynamic environment.
- Atmosphere & team spirit - Chill team outings and a company culture where achievements are celebrated

Apply?

Send your CV and cover letter to us and become part of our passionate team.