VoIP telephony: how does it work and what are the costs?

VoIP telephony, also known as Internet telephony, is a way to make phone calls over an Internet connection instead of a traditional phone line. This offers numerous advantages, including lower costs, greater flexibility and enhanced features.

VoIP telephony, also known as Internet telephony or Voice over IP, is a way to make phone calls through your Internet connection rather than through the traditional phone line. This offers numerous benefits, including lower costs, greater flexibility and enhanced features. 

In this post, we will take a closer look at how VoIP telephony works and what the costs are.

How does VoIP telephony work?

Instead of using traditional telephone lines (ISDN lines), with VoIP you use your Internet connection to make calls, so you can make and receive calls from anywhere with an Internet connection.

One of the main advantages of VoIP is its cost-effectiveness. Because VoIP uses the Internet instead of expensive phone lines, it is a lot cheaper. VoIP also offers more flexibility because you can make and receive calls from any device with Internet access, including your smartphone, tablet or computer.

To use VoIP, you need a few things:

  • An Internet connection: VoIP uses a stable, high-speed Internet connection to send calls. Without a good connection, calls may be dropped or call quality may be poor.
  • A VoIP-compatible phone: With VoIP you can make calls through your computer or smartphone, so a phone set is actually no longer needed. Do you still want to make calls via a telephone handset? Fine, then you need and VoIP compatible IP phone.
  • A VoIP provider: To use VoIP, you must sign up with a VoIP provider. There are many providers to choose from, each with different plans and features. Search and compare different options to find the best choice for your business.

Once you have these things in place, you can make and receive calls with VoIP. 

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What are the costs of VoIP telephony?

As reported, one of the biggest advantages of VoIP telephony is that it is a lot cheaper than traditional telephony. This is because you don't have to rent a separate phone line to make calls. Instead, you can use your existing Internet connection.

The cost of VoIP telephony can vary depending on the specific provider and package you choose. Some providers offer free or very inexpensive basic services, while others charge extra for certain features or additional lines.

To understand how much VoIP telephony would cost you, it is important to look at your specific needs. For example, if you only need to make occasional phone calls, it is more economical to choose a provider that offers free or very inexpensive basic services. 

  • User without calling plan: €7 per month
  • User with unlimited calls: €12 per month
  • User with unlimited calls and advanced features: €25 per month

However, if you have a large company with many phone lines, it makes sense to choose a provider that offers more advanced features, such as integration with CRM systems or automatic call distribution.

In addition, some providers charge extra for certain features, such as voicemail, conference calls or international calls. Therefore, it is important to know carefully what you need and what the cost will be before choosing a provider.

VoIP telephony starter guide

Find out exactly what VoIP telephony is and what it can do for your business!

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