Know exactly who is calling you even before you answer the phone! Integrate your CRM or help desk system with our 3CX telephony solution.
So you can easily save time, impress your customers and solve problems faster thanks to smart CRM integration.
Know who you are being called by
Keep customer records handy and see when your customer last called you, the staff he or she spoke with and the subject of the conversation.
- Links caller ID to a record in your CRM
- Creates a new customer record for new numbers
- Records calls: view call history
- Impress customers and save your employees valuable time
More options for your sales team and employees
The integration also allows you to make calls directly from your CRM system. Click on a number to start a call and record the call immediately.
- Start conversations with one click from your CRM
- Save time by displaying customer records automatically
- Automatic registration prevents time-consuming manual entry
- Build your own call flows, automate queries and workflows
Supports popular CRM and help deck systems
- Salesforce
- Freshdesk
- Microsoft Dynamics, Microsoft 365
- Zendesk, Hubspot and more
