In the rapidly evolving world of business telephony, VoIP (Voice over IP) is a term that is appearing more and more frequently. It offers a more efficient and cheaper way to make business calls.

But what does VoIP entail, is it free and what costs are involved? 

In this blog post, we will answer these questions and provide an overview of what you need to enjoy VoIP calling.

What does VoIP mean?

VoIP is a technology that sends voice and multimedia information over the Internet instead of over traditional telephone lines (former ISDN lines). It converts sound into digital data and sends it via IP packets to the destination, where it is converted back into sound. 

In other words, instead of using an analog phone line, VoIP uses the Internet to enable phone calls.

Is VoIP calling free?

In many cases, VoIP calling can be free, especially if you call other users of the same VoIP platform. Popular VoIP services, such as Skype, Google Voice and WhatsApp, offer free calls between users of their app. This means you can make international calls at no extra cost, as long as the person on the other end also uses the same app.

However, when you make calls via VoIP to landline or cell phones that do not use the same VoIP platform, you will be charged. These charges are often lower than traditional telecom companies, especially for international calls. It is essential to check the VoIP provider's rates to avoid surprises on your bill.

What does VoIP calling cost?

The cost of VoIP calling varies depending on the VoIP provider and the type of subscription you choose. Some VoIP services operate on a pay-as-you-go basis, where you pay only for the minutes you use. Other providers offer monthly subscriptions with unlimited calling packages for specific regions or countries.

Some VoIP providers even offer flat-fee plans that allow you to make unlimited calls to certain countries at a flat rate. It is advisable to compare different providers and look at the rates for the countries you call the most.

What do you need for VoIP calling with your business?

To enjoy VoIP calling, you need the following things:

• A reliable Internet connection: VoIP relies heavily on a stable and fast Internet connection. A broadband connection, such as VDSL, cable or fiber, is generally suitable for good call quality.
• A VoIP provider: Choose a reliable VoIP provider that fits your needs and budget. Pay attention to rates for international calls and coverage of desired countries.
• A compatible device: You need a device that supports VoIP calls. This can be a smartphone, tablet, computer or dedicated VoIP phone. 
• A VoIP application: Download and install your chosen provider's VoIP application on your device. Popular VoIP apps are available for both Android and iOS devices.

Eager to get started with VoIP telephony?

Teamtel is an official VoIP telephony provider and helps both small and large businesses successfully implement and manage their VoIP telephony. 

With 1,200 clients in Belgium as a reference, we have all the expertise to help you. So schedule your free online consultation today!